iamkhalid.xyz

IT support specialist at S&P Global, London, handling incidents and service requests in ServiceNow, employee devices in Microsoft Intune, and user accounts and access in Active Directory. BSc Information Technology (2024). Also builds and ships software in Python, TypeScript and Node.js, with CI and automated tests, and uses AI coding agents such as Claude Code daily.

Experience

2026 – Present

IT Support Specialist · S&P Global

London, UK

  • Provide technical support to employees at a global financial intelligence and data company, handling incidents and service requests in ServiceNow.
  • Support and troubleshoot employee devices with Microsoft Intune.
  • Support user accounts and access in Active Directory.

Selected projects

2025 – Present

Bustan Bakers website

Next.js · React · TypeScript · Tailwind CSS

  • Built and deployed a statically generated multi-page site on Vercel with a GitHub Actions pipeline that fails the build if any route exceeds 178 KB gzipped JavaScript or 900 KB transfer, plus automated SEO checks.

2024 – Present

Portfolio and git-backed CMS

Next.js · three.js · TypeScript

  • Built a git-backed CMS with GitHub OAuth and signed sessions, and a scroll-driven three.js homepage with raw GLSL shaders.

2026 – Present

Invent a GPT course

Svelte 5 · Python · Pyodide

  • Created a 19-chapter interactive course on building a GPT from scratch that runs Python in the browser (12 GitHub stars).

Skills

IT operations
ServiceNow · Microsoft Intune · Active Directory · Incident and service request handling
Languages
Python · TypeScript · JavaScript (ES6+) · C (C99) · Bash
Systems and delivery
Linux · Git · GitHub Actions CI/CD · Vercel · Node.js test runner
Development
React · Next.js · Node.js · Firebase · OpenAI and Gemini APIs

Education

2021 – 2024

BSc Information Technology

Graphic Era University, Dehradun, India